British Columbia

In Canada, Providence provides services through its wholly owned subsidiary, WCG International HR Solutions. WCG International HR Solutions (WCG) is an award-winning, internationally recognized leader in customized workforce, consulting and technology solutions based in Victoria, British Columbia. WCG has been providing customized workforce development solutions to clients with multiple barriers to employment for over a decade. This broad demographic includes persons with disabilities, Aboriginal peoples, single parents, youth, immigrants and older workers. Since 1995, WCG has helped clients in British Columbia and Ontario to attain over 66,000 job placements.

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JobWave
JobWave has helped income assistance recipients to achieve 60,000 job placements, making it one of Canada’s most successful employment programs.

JobWave offers participants:

• needs assessments and the development of targeted, individualized action plans
• résumé writing, employment and life skills workshops, interview tips and career counselling
• a marketing team that generates job leads for an exclusive job bank
• financial supports for items related to the job search
• ongoing follow-up support to ensure job retention

Since July 2006, the newest JobWave has been delivered under the framework of the BC Employment Program in over 200 communities. In partnership with The British Columbia Chamber of Commerce, 26 local chambers, 41 community agencies, the provincial government and the business sector, JobWave is projected to help another 43,000 clients reach their employment potential by 2010.

Triumph Vocational Services
Triumph has provided successful vocational rehabilitation services to persons with disabilities in British Columbia since 2002. The program supports people with physical, mental and developmental disabilities to achieve their vocational potential.

At Triumph, clients work one-on-one with a Vocational Coach to identify their goals and develop an individualized plan to achieve them. Services include:

• disability management and employment readiness workshops
• assertiveness training
• volunteer and paid job placements
• career exploration and work experience
• communication skills training
• comprehensive skills assessments
• disability supports

Triumph has supported clients in securing over 2,400 paid, volunteer and work experience placements since 2002.

WCG Consulting Solutions
WCG helps governments and businesses to develop and implement human resources solutions that generate meaningful, long-term results. Consulting solutions include:

• needs assessments to determine how to address issues such as high unemployment within specific populations
• surveys on topics including employing persons with disabilities and skills shortages
• targeted job placement assistance
• Customer Solutions team support - this division makes over 200,000 calls a year to access the hidden job market and determine labour market trends
• job matching to streamline the hiring process
• employee retention and re-placement services – once a job placement is made, our team provides follow-up monitoring to both clients and employers. If necessary, clients are supported in finding more than one job
• up-to-date labour market information

WCG recognizes that governments and other organizations face unique social service delivery challenges. Since 1995, WCG has been solving these issues with streamlined technology that helps our customers gather and manage vital information in a stable and secure framework.

CaseFLO software, WCG’s proprietary case management application, was developed to record client and employer information in real time. This self-sufficient and customizable system requires minimal IT support and training. In addition, CaseFLO’s modular design allows the system to be enhanced simply and cost-effectively, meeting the diverse needs of customers.